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FAQs

Q 1: How does Freebay work?
A: Freebay is a platform where users and businesses can list free products or services that are available for others to claim. However, it is important to note that the freebie provider may receive multiple claims, and therefore, it is not guaranteed that everyone who claims the product will receive it. Generally, users who are located in the same area as the product are preferred.

Q 2: Who is responsible for managing the delivery of products?
A: In most cases, users are required to manage self-pickup, and products are preferred to be claimed by users who are located in the same area as the product.

Q 3: How can I contact the person who listed a product on Freebay?
A: When you claim a product, the freebie provider is notified about your request and similar requests from other users. If the provider chooses to give the product to you, they will be able to see your contact details and can call you. Alternatively, you can send them a message using the "send message" button available on the product page.

Q 4: What are Freebay coins, and how can I use them?
A: Freebay coins are reward points that are awarded to users for their contributions to the platform. These coins can be used for various benefits, such as getting highlighted in the list of users who have claimed the same product, increasing your claiming limit, and receiving personal giveaways from Freebay. There are other future benefits of Freebay coins that will be announced soon.

Q 5: How can I earn more Freebay coins?
A: You can earn Freebay coins by giving away more physical products and by referring friends to Freebay using the "refer a friend" button available on your profile page.

Q 6: Is there a limit on the number of products that I can claim?
A: Yes, there is usually a daily or monthly limit on the number of physical products that you can claim.

Q 7: What is Freebay marketing or Giveaway Marketing?
A: Freebay marketing is a powerful tool that businesses can use to engage with their target audience by providing free products or services. This is an excellent way to promote their brand while spreading happiness. Businesses can also give users a taste of their product or service, and users get to experience it for free.

Q 8: How can I ensure that the product or service I receive on Freebay is legitimate and safe?
A: While Freebay takes measures to verify the products listed on our platform, we do not take responsibility for any fraudulent activity. If you encounter anything suspicious, please report it using the report button available on the product page, and our team will take appropriate action.

Q 9: What should I do if I encounter a problem with a transaction on Freebay?
A: Freebay does not facilitate any transactions involving the exchange of money. All products listed on Freebay are and will always be free. However, users can choose to donate to Freebay to support our platform.

Q 10: Are there any fees associated with using Freebay?
A: Freebay does not charge any fees for using our platform. However, users can choose to donate to Freebay to support our platform.

Q 11: What should I do if a user does not deliver a product?
A: Freebay does not guarantee the delivery of products, as the freebie provider may receive multiple claims. However, users can use Freebay coins or donate to increase their chances of receiving the product.

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